singpass counter​ 12 25

singpass counter​ 12 25

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Singpass service counter is a physical service point where people can get help for Singpass registration, account recovery, or troubleshooting.

Visit a Singpass counter if you’re having trouble registering, forgot your password, need to update personal details, or can’t unlock your account online.

Locations include ServiceSG branches, the main ICA office at Kallang, and various community centres across Singapore.

You can get help on-site for activating your account, changing credentials, setting up copyright, or resolving any technical problems.

Be sure to have your NRIC or FIN ready—this speeds up the process and ensures staff can address your request.

Operating hours vary by location—most counters open during office hours on weekdays and sometimes on Saturdays. Check the specific centre’s timings before visiting.

For smooth in-person service with singpass counter​ 12 25 government digital identity matters, Singpass counters are always ready to assist.